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Terms of service

1. Definitions

1.1 General

 

Royal Scents by Larissa

Proprietorship Belgium

info@royalscentsbylarissa.store

Company number: BE 0764.462.443

This website/webshop is managed by Royal Scents by Larissa. The references 'seller, we, our, us, Royal Scents by Larissa always refer to Royal Scents by Larissa, the company registered in Belgium with official domain: https://www.royalscentsbylarissa.store/. 

 

1.2 Customer

 

Refers to the person or the company to whom this information is addressed.

 

1.3 Webshop/website

 

Refers to https://www.royalscentsbylarissa.store/.

 

1.4 Order

 

Refers to the purchase of one or more products on our webshop by a customer.

 

2. Delivery

 

2.1 General

 

The delivery takes 1 to 7 working days, depending on the location and the circumstances after the shipping confirmation. Be aware that delivery might take longer due to local holidays, vacations, strikes or other events. In no case is Royal Scents by Larissa responsible for the delay. If this might happen, we try to inform our customers through email or another channel.  

 

2.2 Delivery Options

 

The shipping cost will automatically be calculated at checkout. We ship to:
 
BELGIUM

We distinguish 2 options for delivery:

  • The order is delivered by Bpost. When you choose this option, you will receive an email when your order has been shipped. With tracking.

  • The order can be picked up at our pickup point: Nieuwe Steenweg 16E, 9140 Elversele. If you choose this option, we will arrange a pickup time via email or phone. This option is free of charge.

 

THE NETHERLANDS

 

All orders to the Netherlands are shipped via Mondial Relay-POST NL. All products are shipped in package with track & trace. Your order will be delivered within 2 to 10 working days after receiving the shipping confirmation. 

 

3. Payments

 

All payments that you fulfill on Royal Scents by Larissa are secured. There are no taxes in our prices and they will not be added at checkout. The price of the product as mentioned is the complete prices excl. shipping costs. These will be calculated at checkout.

 

3.1 Payment options

 

We accept:

  • Bancontact

  • Maestro

  • Mastercard

  • Visa

  • PayPal

  • iDeal

 

4. Damage

 

Royal Scents by Larissa is not responsible for any damages during transport. When you have any doubts regarding internal mistakes, you can always contact us at info@royalscentsbylarissa.store and then we can see what the possibilities are together to fix it. We at Royal Scents by Larissa find it very important that our products are in good and correct state.

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